Last updated: 2025
This Cookie Policy explains how cookies and similar tracking technologies are collected, stored, and used when accessing the Casino Charlevoix website. It also describes user rights and options regarding cookie management under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
By continuing to use this website after reviewing this policy, you acknowledge that you have read and understood how cookies are used. If you do not agree with any part of this policy, you may adjust browser settings or use the controls described below.
1. What Are Cookies
Cookies are small text files placed on a device (computer, tablet, or mobile) when a website is visited. They allow the site to recognise the device on subsequent visits and to store certain information about the session or preferences.
Cookies do not, by themselves, contain a user’s name, payment details, full account information, or game history. They store technical identifiers that systems use to link a browser session to records held securely on servers.
Similar technologies, such as web beacons, pixel tags, and local storage objects, may function alongside cookies for comparable purposes. This policy covers all such technologies collectively.
2. Categories of Cookies Used
Casino Charlevoix uses the following categories of cookies. The table below summarises each category, its purpose, and whether user consent is required.
| Category | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Enables core site functions, including secure login, session management, anti-fraud systems, navigation, and communication transmission. Without these cookies, the site cannot operate correctly. | No. These may be blocked via browser settings, which may impair functionality. |
| Performance and Analytics | Collects aggregated, anonymised data on how visitors interact with the site (pages visited, time spent, errors encountered). Used to improve site performance. Includes tools such as Google Analytics (GA4). | Yes |
| Functional | Stores preferences such as language, region, and display settings so they do not need to be re-entered on each visit. | Yes |
| Marketing and Advertising | Used to deliver content relevant to user interests and to measure the effectiveness of communications. May include third-party advertising tools such as Google AdSense or DoubleClick. | Yes |
| Affiliate and Referral | Tracks referral sources to attribute visits correctly. Used for internal reporting and partner management. | Yes |
3. Strictly Necessary Cookies - Additional Detail
Strictly necessary cookies are required for the basic operation of the website. They include cookies that:
- Maintain an authenticated session after login
- Support secure access to account areas
- Enable anti-fraud and security monitoring functions
- Preserve the integrity of a session during navigation
- Facilitate core communication between the browser and servers
These cookies are active for the duration of a session or for a defined short period thereafter. Strictly necessary cookies are not used for advertising or profiling purposes.
4. Third-Party Cookies
Some cookies placed on a device when visiting Casino Charlevoix originate from third-party service providers. These may include analytics providers, advertising networks, and affiliate tracking systems. Third-party cookies are governed by the privacy and cookie policies of those providers, not solely by this document.
Reasonable steps are taken to work with third-party providers that operate in accordance with applicable Canadian privacy standards. However, the practices of third parties are not directly controlled, and users are encouraged to review the policies of those third parties independently.
5. Cookie Durations
Cookies used on this website fall into two duration categories:
- Session cookies: Active only while the browser is open. They are deleted automatically when the browser is closed.
- Persistent cookies: Remain on the device for a defined period after the session ends. Depending on the category, this period may range from 30 days to up to 26 months. Specific durations are determined by the purpose of the cookie and the requirements of the service provider.
6. User Consent and How It Is Obtained
When a user first visits the website, a cookie consent banner is displayed. This banner allows the user to:
- Accept all cookies
- Accept strictly necessary cookies only
- Customise preferences by category
The selection is recorded and applied immediately. Preferences may be changed at any time by returning to the cookie settings control available on the site.
Where consent is required (for performance, functional, marketing, and affiliate cookies), those cookies will not be activated until consent has been provided. Withdrawing consent does not affect the lawfulness of any processing that occurred before withdrawal.
7. Managing Cookies Through the Browser
In addition to on-site consent controls, cookies can be managed, blocked, or deleted directly through browser settings. The steps vary by browser, for example:
- Google Chrome: Settings > Privacy and Security > Cookies and other site data
- Mozilla Firefox: Settings > Privacy and Security > Cookies and Site Data
- Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and site permissions > Cookies and site data
- Opera: Settings > Advanced > Privacy and Security > Site Settings > Cookies
Blocking strictly necessary cookies may prevent certain parts of the website from functioning correctly, including secure login and session management.
For analytics cookies specifically, the Google Analytics Opt-Out Browser Add-on may be used, available from Google’s official support pages.
For advertising cookies, the “Your Ad Choices” (Canada) opt-out tool may be used, operated under Canadian advertising self-regulatory frameworks.
8. Cookies and Personal Information Under PIPEDA
Under PIPEDA, cookies that can be linked to an identifiable individual constitute personal information. Casino Charlevoix treats all cookie-derived data that may identify a user, directly or in combination with other data, as personal information subject to the protections set out in the Privacy Policy.
In particular, the company:
- Identifies the purpose for which cookie data is collected before or at the time of collection
- Obtains meaningful consent for non-essential cookies
- Limits collection to what is necessary for the stated purpose
- Retains cookie-derived data only as long as required
- Applies appropriate safeguards to protect the data
- Provides access, upon request, to information about how such data is used, subject to applicable legal limitations
For behavioural advertising, the Guidelines on Privacy and Online Behavioural Advertising issued by the Office of the Privacy Commissioner of Canada (OPC) are followed.
9. Updates to This Policy
This Cookie Policy may be updated from time to time to reflect changes in technology, legal requirements, or internal practices. When material changes are made, the date at the top of this document will be updated.
Users are encouraged to review this policy periodically. Continued use of the website following any update constitutes acknowledgement of the revised policy.
10. Contact
Questions about this Cookie Policy, requests to exercise rights under PIPEDA, or privacy-related inquiries or complaints may be submitted through the official contact channels listed on the Casino Charlevoix website.
Privacy and cookie-related inquiries will be handled within a reasonable timeframe and in accordance with obligations under applicable Canadian law.